I can receive mail, but I cannot send it. Can you tell me what's wrong?

This problem has a number of common causes. Generally, unless you've received an announcement from us that mail isn't working properly at the time you're having difficulty, chances are that it is one of those common issues.

ISPs often block the outgoing mail port in an effort to force their users to use their own email servers. They sometimes do this without warning and sometimes even intermittently.

Check your SMTP PORT 25.

If your ISP isn't the cause of your sending problem, you may not have authentication turned on in your email client. Not having authentication turned on can cause email to work fine one day and suddenly stop working the next. If you turn on authentication, you should see the problem disappear.

If neither of these solutions works for you, please open a ticket at our Customer Portal and we will gladly take a look at the problem. One of our able technicians will gladly help you with any related issues and help your resolve your problem. abdicar.com is widely known for it's customer service and technical support.

  • 1 Users Found This Useful
Was this answer helpful?

Related Articles

What if you cannot send emails using Outlook Express?

The most common reason that abdicar.com's customers are unable to send emails through Outlook...

STMP PORT 25 is not connecting. Might it be blocked?

You can verify whether your ISP (Internet Service Provider) has your STMP PORT 25 blocked in the...

Are you using the correct Mail Client settings?

The configuration that you must use for your email client or any other program that interacts...