After the surprising growth of our company in the last few years, it was decided, after consulting with AxiRed Internet Solutions Company, S.A., our web development division, to begin using the renowned WHMCS (WHMCompleteSolution), which is a complete, all-in-one client management, billing & support solution for Web Hosts & Other Online Businesses.
We made this determination for various reasons, some technical, such as the fact that our programmers at AxiRED are software experts and have already implemented the personalized modules that we required in order to integrate everything to our datacenter, and another reason is the fact that we already have an excellent relationship with the founders of this project.
The Customer Portal is packed with features but with a core focus on remaining easy to use and customizable, our customer portal now enables you to easily and effectively manage your website issues and concerns through an easy to use portal. It also automates many routine tasks to make things as smooth and as easy as possible for abdicar’s customers.
Among its many features are:
- INTERACTIVE CLIENT AREA – You can enter the client area, view and update your account details and keep track of your own website or websites.
- SUBMIT TICKET FOR QUICK PROBLEM SOLVING – Should you run into any problems, you can promptly and easily submit a ticket, and the abdicar team will be ready and waiting to assist you.
- INTUITIVE SUPPORT TICKETS AREA – You can view and respond to your existing tickets. In this manner, you can always be in touch with the staff at abdicar.com, who will do everything within their power to resolve your ticket in a timely manner.
- AFFILIATES GROUP - Join our affiliates program and watch your earnings skyrocket.
- TALK TO OUR CUSTOMER SERVICE STAFF ABOUT ANY PRE-SALES QUESTIONS AND CONTACT US - Place any pre-sales enquiries here and you are sure to get a quick response from one of our well-trained customer service staff.
- STATE-OF-THE-ART SERVER STATUS SOFTWARE – You can view live status information for our servers so that you can see for yourself how abdicar.com performs.
- ANNOUNCEMENTS - View our latest news & announcements and stay on top of everything that is going on with abdicar.com and its Internet projects.
- NETWORK ISSUSES – Maintenance has to be performed on our infrastructure on a scheduled basis and you can keep track of these scheduled outages here. You can find up to date information on any current and/or scheduled network outages.
- EXHAUSTIVE KNOWLEDGEBASE – We have done our best to anticipate any issues or concerns you may have. Take a look at our knowledge base and become informed in many general and particular issues regarding web hosting in particular and the Internet in general.
At abdicar.com, we want you to have the smoothest and best web experience ever when you manage your website and its applications. In this manner, we are continuing with our solid steps to bring better and more abundant solutions to our ever-increasing international clientele.
Tuesday, June 30, 2009