Your account comes with default FTP settings already in place. To utilize the default settings, you would enter the following information into your client-side FTP program:
FTP Address: yourdomain.tld (Note: Please replace "yourdomain.tld" with that of your actual domain name.)
Username/Login: Your username
Password: Your password
If you should have any issues with yor FTP connection, you can always refer to our article on FTP Port 21. Of course, keep in mind that our Customer Portal is always available to our customers, where we will be ready, willing and able to resolve any issues that may arise.